Overview
Thank you for being a part of ZUP Global (“Company”, “us”, “we”, or “our”). We are working hard at connecting our customers with the things that matter to them the most while continuously bringing them the most value. We are committed to protecting the privacy of your information. If you have any questions or concerns about our policy, please get in touch with us at letstalk@zupglobal.com.
This privacy policy (“Policy”) is intended to let you know about how we collect and use the information so you can make an informed decision about using our website located at www.zupglobal.com (“Site”), and/or other services or products we provided (collectively with the Site, the “Services”).
Please read carefully before using the Services or submitting any information to us. By using the Services, you are accepting the practices set forth in this Policy. If you do not agree to any part of this policy, then you must not access or use the service.
Please also note that any content (including chat, comments, documents, images, and videos, among others) posted by members on this Platform or any associated Platform used by us for other intents and purposes becomes published content and is provided on a non-proprietary and non-confidential basis. Please note that, generally, such content will be accessible to other members using the Services or others and can be used by those people to send unsolicited communications. Please be sure that any information you post on any area of this platform, or any other associated platform is information that you are comfortable sharing with others.
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to visit this page frequently.
What User Data We Collect
When you visit the website, we may collect the following data:
- Your IP address.
- Your contact information and email address.
- Other information such as interests and preferences.
- Data profile regarding your online behavior on our website.
Why We Collect Your Data
We are collecting your data for several reasons:
- To better understand your needs.
- To improve our services and products.
- To send you promotional emails containing the information we think you will find interesting.
- To contact you to fill out surveys and participate in other types of market research.
- To customize our website according to your online behavior and personal preferences.
1. Safeguarding and Securing the Data
We endeavor to secure your Personal Information from unauthorized access, use, or disclosure by putting into place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. For example, we may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access or disclosure.
However, as you probably know, no security measures are perfect or impenetrable. Third parties may unlawfully intercept or access transmissions or private communications or defeat these measures and other users may abuse or misuse your personal information or use it for improper purposes. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that personal information or private communications will not be collected and used by others. ZUP Global or any of our associated companies or partners is not responsible for the unauthorized use by third parties of information you post or otherwise make available.
2. Collection of Your Personal Information
i. Information you provide directly to us
When accessing or using the Services, you may provide Personal Information about yourself to us. “Personal Information” means information relating to a person who is or can be identified directly from that information. This includes your name, address, telephone number, email address, TRN, credit card, or another account number. Personal Information does not include: (1) aggregated or anonymized information; (2) any publicly available; (3) information about you that is provided by third parties; or (4) information that is posted to publicly accessible areas of the Services. Examples of Personal Information we collect include information that you provide when you (a) create or update your account, (b) communicate with us, (c) purchase services from us, (d) contact or recommend a customer, and (e) submit recommendations or endorsements.
ii. Information collected from usage
We collect usage information when you use the Services. This includes information such as your computer’s Internet Protocol (IP) address, operating system, and browser type, your mobile device’s unique ID number, the address of a referring website or a website to which you exit, the date and time you access or use the Services, items you click on, pages you view and the amount of time you spend on particular pages.
iii. Cookies information
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
We may also use third parties to display and target ads, provide certain functionalities, or place their own cookies and other tracking technologies to collect, track and analyze usage and statistical information from users. We are not responsible for the information collection practices of any third party on this or any of our associated platforms.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.
Please see a list of some of the technologies we may use (please note the list is not only limited to these and may contain many others not listed but used in core functionalities): –
· Regular Cookies and Browser Cookies
· Session Cookies
· Persistent Cookies
· Web Beacons
· Flash Cookies
Please also note that these cookies, technologies, or functionalities may also be used by our approved third-party partners (such partners are not listed here).
3. How we use the information we collect
i. Non-Personal Information
We use the information other than Personal Information, including aggregated or anonymized information, for ad targeting, to analyze trends, administer the Services, improve customer service, diagnose problems with our servers, track user movement, and gather demographic information for aggregate use. Third-party ad platforms may use this information for a similar purpose, but you should follow up with third parties and confirm their information collection and usage practices directly. We may freely publish, disclose and use the information other than Personal Information, including aggregated or anonymized Personal Information, to or with third parties.
ii. Personal Information
We use Personal Information to facilitate your use of the Services, to process your requests or transactions, to provide you with information, products, and services you request, to administer and assist us with the operation of our business, and for the purpose for which the information was provided. We may use the information we collect to send you news relevant to you or in accordance with your preferences. We may also send you advertisements from third parties. We do not disclose, rent, sell or otherwise make available your Personal Information to third parties for direct marketing purposes.; but third parties may have access to your data through other means such as data or system maintenance.
In addition to the uses outlined above, by using www.zupglobal.com or any other associated platform, you agree to allow us to anonymously use the information from you and your experiences to continue our research into the logistics and E-commerce industry and, so that we may continue to improve your experience.
4. Sharing Collected Information
The information we collect is used to improve the content and quality of www.zupglobal.com and associated platform and services or to maintain the back-end database and services required to provide services to you, without your consent we will not otherwise share your personal information to/with any other party(s) for commercial purposes except: (a) when we have your permission or (b) under the following circumstances:-
i. Third Party Service Provider
In the event that we engage with third-party service providers in connection with our Services (which based on the nature of our services we do frequently), we may share Personal Information with such a
service provider who needs to access such information to carry out their work for us. For Example, IT/Database/Software App Development Service providers may need access to data for reasons to enhance services or sanitize databases. We may also store your personal information on secure databases that are not owned by us and as such other providers may have access to your information outside of our control. We may also use credit card processing or verification companies to verify credit card information or to verify identity. Other than such service providers, we do not share personal information with third parties unless (1) you have indicated to us that you wish to receive information from such third parties; (2) you otherwise give us consent to do so; or (3) in response to a request for information for legal proceedings authorized by a court of law in any of our jurisdictions.
ii. Legal disclosures and disclosures for enforcement purposes
We may disclose Personal Information when we are required to or we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant, or court order); to enforce or apply this Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of Personal Information.
iii. Change of Control or Bankruptcy
Information about our customers, including Personal Information, may be disclosed as part of any merger, acquisition, debt financing, or sale of company assets, as well as in the event of an insolvency, bankruptcy, or receivership in which Personal Information could be transferred to third parties as one of ZUP Global or associated company’s business assets. In such an event, we will attempt to notify you before your Personal Information is transferred, but you may not have the right to opt out of any such transfer.
5. Updating Your Listing Information and Public Post
You can correct certain information by logging into your account and changing the information, and you may also delete certain information by closing your account. In addition, lawyers may change certain information contained in their Profile by claiming their Profile and editing the information contained therein, or by sending us an email.
Please note that in certain circumstances, we may not, or may not be able to, remove or change certain information, even in the event an account is closed. For example, we may retain and continue to display much information you provided in connection with a question, answer recommendation, review, or rating. In addition, lawyers cannot remove their Profiles, ratings, recommendations, or reviews by closing their accounts.
6. Third-Party Websites & Practice
Our services or website may contain links that lead to other websites making available third-party services including ad platforms and technologies. If you click on these links ZUP Global is not held responsible for your data and the privacy protection of such third parties. We encourage you to be aware and to read the privacy policies of any website or service that collects your information. Similarly, if you accessed the Services through another website, we are not responsible for the privacy practices of that website, and you should review the privacy policy of the originating website before providing any information to that website. This Policy applies solely to information collected by us.
7. Children & Minors
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please Contact Us. If we become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent’s consent before We collect and use that information.
8. Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
1. When you are filling out the forms on the website, make sure to check if there is a box that you can leave unchecked if you don’t want to disclose your personal information.
2. If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
ZUP Global will not lease or sell your personal information to any third parties unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
9. Changes to this Policy
We may change the provisions of this Policy at any time, and we will always post the most up-to-date version on the Site. If we determine, in our sole discretion, that a modification to this Policy materially affects your rights, we will notify you (by, for example, sending a message to your account email).
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or comments about this Policy or the practices relating to our Services, or you wish to verify, correct, or delete any Personal Information we have collected, please get in touch with us at any time at letstalk@zupglobal.com.